jke: Hej @Nokia, it's ok if you're delaying the launch of your phones, but PLEASE give us a RELIABLE rel. date. Because we care. #E72 #cluetrain

jke: WOW!!! Leatherman Germany just called me, asking me about the blunt knife on my Wave II. #Cluetrain ?

jke: Get this: WD Support answered my e-mail from July 20 today. That's 72 days later. Hohoho... oh my. #cluetrain

jke: What's actually really great about Facebook & Co is that you can directly write to authors and get a personal reply. #win #cluetrain